Micheal's 50th

Hi Minesh,


I have recovered. It was a great success and the mission of the "Surprise" was accomplished.

My overall experience of your facility was great. The staff on the night of the event was very professional and courteous, and the food was great. I had no complaints and did not hear any from my guest.

From the start of this experience, I felt like family. I always had prompt service when I needed it. Calls were always answered and emails returned.
The only issue that I have is that when I contacted the company in August about changing the plan, I was advised that I could but when I got there, found out that I couldn't. That was a waste of time for me. I also tried and pleaded to make changes even 2 weeks to the event as things were a little challenging for me at the time but even with the request to lower the guest count couldn't have been done. I personally found that going into an event with paying for plates for people who were not going to be there just was not fair, but I understand that is business right.

As I mentioned before, the event was good, the staff, food and facility was exceptional. The Manager, (sorry I can't remember her name) was really good especially when I couldn't find my phone she personally helped me look for it. That was very nice.

I have been to your facility on a few occasions before as my church has held a couple of events there and a family member also had their wedding reception there this past summer.

I for sure will recommend Fuzion despite of any misunderstandings I may have  had.

Thank you very much

Naomi